customer support

Want to know how to track your order online? Need information on placing an international order? Click here for our FAQ page for answers to the most frequently asked questions.

PRODUCT SUPPORT:
Do you have a technical question about a product? Although we wish we had the answers to all of your questions, we carry so many products from so many manufacturers it's virtually impossible for us to know everything. We recommend that you contact the manufacturer of the product directly. For your convenience we have compiled a list of manufacturers' phone numbers and websites. Click here for manufacturer contact information.

RETURNS:
If you would like to return an item you ordered, please click here to fill out our return authorization request form. Once you have submitted the form, you will be emailed return instructions in 1-2 business days. To read our Return Policy, click here.

CONTACT US:
To contact Go Electronic customer service please use the online support request form below. This is our preferred method for providing the quickest, most accurate reponse to your requests. For basic questions, a customer service representative will usually respond to your request within minutes, during regular business hours. For questions that require some investigating our our end, a customer service representative will respond to your request as soon as possible. Thanks again.