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| SUPPORT |
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FAQ Want to know how to track your order online? Need to know how to return a product? Have a technical question about a product? Check out our FAQ page for answers to the most frequently asked questions. Return Request If you would like to return an item you ordered, please click here to fill out our return authorization request form. Once you have submitted the form, you will be emailed return instructions. To read our Return Policy, click here. Online Customer Service Center To contact Go Electronic customer service, we ask that you please use our online customer service center. This is our preferred method for providing the quickest, most accurate reponse to your requests. For basic questions, a customer service representative will usually respond to your request within minutes, during regular business hours. For questions that require some investigating our our end, a customer service representative will respond to your request as soon as possible. To submit a request to customer service or to track the status of a previous request, you will need a username and password (this is NOT the same as your Go Electronic customer account login and password). First time users of our online customer service center will need to click on the button below to create a username and password. If you already have a username and password, you can go ahead and log in to the customer service center now. Thanks again.  |
